Help

Infonetica ERM technical support

If you require technical system assistance:

• Refer to the user guides and training videos
• Submit a ServiceNow webform (staff only)
• Contact the Research Helpline +61 3 8344 0999 (Monday to Friday 9am – 5pm)

General ethics enquiries

Human Ethics enquiries:

• Refer to the Frequently Asked Questions
• Submit an enquiry to the Human Ethics Team: ServiceNow webform (Human Ethics) 

Animal Ethics and Animal Care and Use enquiries:

• Refer to the Frequently Asked Questions
• Submit an enquiry to the Animal Ethics Team: ServiceNow webform (Animal Ethics)
• Submit an enquiry to the Animal Care and Use Advisors: ServiceNow webform (ACUA)

Clinical Trials Sponsorship enquiries:

• Send an email to clinicaltrials-governance@unimelb.edu.au
• Submit an enquiry to Clinical Trial Governance: ServiceNow webform (Clinical Trials)
• Visit the Clinical Trial Governance Webpage